I’m having trouble creating my account. How do I start?
If you are a student who has received an invitation email, you must click the “SECOND CLICK HERE” link in your email to accept your invitation—visiting Boomalang.co is not the way to log-in for your first time.
After creating a password and filling out your profile, click SAVE. Now every time you want to log on to Boomalang, you can simply type app.boomalang.co into your web browser.
Anytime you cannot enter the Boomalang community (i.e. clicking “HOME”), it is likely that you need to visit the PAYMENT tab and pay. This provides you with access to the Boomalang community and 4 credits, each good for 15 min. of conversation with “Featured Speakers.”
Can I use Boomalang on my iPhone or iPad?
My connection is bad—I can’t hear or see my partner, or visa versa. What now?
What are Block Parties?
"Featured Speakers?" Who are they?
How do I speak with “Featured Speakers?”
If you have credits remaining, you can reserve time on “Featured Speaker” calendars by clicking “Schedule time with me” on their profiles. This will show you their available times and you can follow the prompts to reserve a spot. You can choose a 15 min. (1 credit) or 30 min. (2 credits) conversation—regardless, reserved conversations are entirely in your target language.
You will receive a confirmation email after reserving a time on their calendar. When it’s time to connect, simply log-in to Boomalang. The “Featured Speaker” will call you.
May I cancel/reschedule with a “Featured Speaker?”
How do I connect with other learners who are not “Featured Speakers?”
Depending on your level of access (determined by your school, if you are a student), you may be able to speak with other students, or even the general public.
If other learners are online, the circle next to their usernames will appear green. You may try calling them by clicking the video icon.
If you’d like to know when someone is online, you may click the “Follow” button after opening their profile—you will receive an email alert whenever they are logged into Boomalang (they will not know you are following them—we wanted to avoid spamming users of this). If you’d like to keep them as a friend but not receive email alerts, you can always turn them off by clicking the “Turn off notifications” bell icon.
If for any reason you’d like to be invisible/inaccessible to someone, you may block him or her by clicking the red “Block user” icon.
What happens when I connect with another learner who is not a “Featured Speaker?”
Can I schedule time with other students?
Can I message other users?
Are my conversations being watched or recorded?
How should I prepare?!